Home Forums EyeX Game Integration Arma 3 64bit

This topic contains 8 replies, has 4 voices, and was last updated by Profile photo of Alex [Tobii] Alex [Tobii] 4 months, 2 weeks ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #6514
    Profile photo of Pixfel
    Pixfel
    Participant

    Hey Guys,

    after the 64bit Update…Tobii Eye 4c Tracker doesnt work.
    Is a update needed?

    Pls help.

    #6520
    Profile photo of Grant [Tobii]
    Grant [Tobii]
    Moderator

    Hi @pixfel, sorry could you kindly clarify.. you updated Arma and now the eye tracking is not working is that correct?

    I will log this incident with the gaming team.. are you able to roll back in the meantime until we can establish a solution?

    #6522
    Profile photo of Pixfel
    Pixfel
    Participant

    Hey Grant,

    nope “Bohemia Interactive” updated Arma 3 from 32bit to 64bit. And now – the tracker is not working.
    And no – i cant do a rollback. There is no 32bit CLient anymore.

    Thx

    Pixfel

    #6525
    Profile photo of Alex [Tobii]
    Alex [Tobii]
    Participant

    Hi!

    We are working on it. So please stay tuned 🙂

    #6640
    Profile photo of Christian
    Christian
    Participant

    Any update surrounding this issue?

    Should, and will the head tracking be implemented as well in ArmA 3 after this is fixed? Or is that still in “Beta”?

    -Btw, -Why isnt there a Tobii Forum for users for the Tobii consumer products? That really sucks! Where should the customers search for information and trouble shooting??

    #6643
    Profile photo of Pixfel
    Pixfel
    Participant

    Fixed after 2 days.
    Perfect Support. :-*

    #6650
    Profile photo of Christian
    Christian
    Participant

    When is head tracking planed to be fully implemented and supported in ArmA 3 and other games?

    #6654
    Profile photo of Alex [Tobii]
    Alex [Tobii]
    Participant

    Hi!

    Head tracking is supported in Arma 3 if you use Tobii Infinite Screen Extension instead of Arma’s built-in support.

    You can find the latest version of Infinite Screen Extension here:

    https://tobiigaming.com/getstarted/

    #6655
    Profile photo of Alex [Tobii]
    Alex [Tobii]
    Participant

    For customer support please contact our support team here:

    https://help.tobii.com/hc/en-us

    We also have a Discord community channel:

    https://discord.gg/sydKcdf

Viewing 9 posts - 1 through 9 (of 9 total)

You must be logged in to reply to this topic.