January 7, 2016 at 13:54 #4034
I have the infinite screen extension downloaded and it has found all my games config files that are installed except arma 3 but instead of asking for me to browse its say “you need to launch and exit the game atleast once before you start using infinite screen”. I have done that but it still saying i need to do that. I then uninstalled the software and reinstalled along with repair and that didnt work. So i uninstalled the game restored my back up and launched it then played for a bit and closed it but im still getting the message so im stumped. anyone able to help me?January 7, 2016 at 16:19 #4036
Hi Nick (@nickel1),
The Infinite Screen extension is a consumer product, and this forum is for discussing EyeX SDK development.
Please contact Tobii Tech Support to get help:
http://www.tobii.com/xperience/support/January 13, 2016 at 10:49 #4054
Well, I also tried to contact support but after 4 days I still don’t have a response.
That’s why I also posted on the forum.January 13, 2016 at 12:26 #4058January 14, 2016 at 01:26 #4069
Bump, I’m encountering the same problem.
I’ve tried reinstalling everything at this point. im out of troubleshooting ideas.January 14, 2016 at 01:43 #4070
Bump, Same Issue..January 14, 2016 at 06:09 #4072
Just seen jester814 put this up. Havent tried it yet hopefully worksJanuary 14, 2016 at 09:48 #4073
I try it,But now I can see the freetrack in arma 3 ,But still not working.January 14, 2016 at 09:49 #4074
let me know if it works for you nick.January 14, 2016 at 09:52 #4075
Even after adjusting the profile as jester was saying, I am still receiving this particular issue in infinite screen extension “you need to launch and exit the game at least once before you start using infinite screen” i’ve tried ever basic troubleshooting idea i can think of.January 14, 2016 at 10:02 #4077
Im still having the issue “you need to launch and exit the game before luanching infinite screen” and ive done everythingJanuary 14, 2016 at 10:43 #4078
I saw the tip from jester yesterday.. but that did not work for me either.
Although I did get ArmA3 to start without crashing again when I manually changed the freetrack variable.
But eyeX still not working.
After that I was unable to even start ArmA3 without crashing , even when eyeX driver and infinte screen was NOT even running.
I had to remove all drivers and infinite screen from my system in order to get arma running again without crashing.January 14, 2016 at 20:20 #4085
Hopefully we get help soon..January 14, 2016 at 22:37 #4087
Michael Thomas DwyerParticipant
I am having the same issue. I put in a help desk request and was advised to follow the installation instructions. That is a little insulting (since they are so simple, and I stated the unit worked on the desktop)
Currently Arma 3 crashes. But if I uninstall and reinstall ALL of the tobii software it seems to fix the issue.January 15, 2016 at 07:22 #4092
Bump, im off to bed. Hoping i wake up to a response of some sort through the 3 channels i have with tobii support at this point….
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