Home Forums Eye Tracking Devices et "No eyetracker selected" error

This topic contains 1 reply, has 2 voices, and was last updated by Profile photo of Grant [Tobii] Grant [Tobii] 1 year, 5 months ago.

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  • #5982
    Profile photo of Ivan Demidov
    Ivan Demidov
    Participant

    Hello!
    I have a problem and need advice.
    There are eyetracker Tobii x2-60 Compact and app Tobii Studio 3.2.3 for it.
    Sometimes it works good.
    But sometimes Tobii Studio literally cant see the eyetracker: “no eyetracker selected”. And “Cant find you eyetracker?” link aint works properly.
    The only helping thing in that case is to turn off and on again. And again. And again. And again.
    Thanks for help!

    No eyetrackers selected

    #5983
    Profile photo of Grant [Tobii]
    Grant [Tobii]
    Moderator

    Hi @idemidov,

    Apologies, but this forum is intended for support with Tobii EyeX Tracker and SDK only.

    For questions related to Tobii Studio and Tobii Pro range of eye trackers (including the X2-60) please contact
    Tobii Pro support @ http://www.tobiipro.com/contact/contact-support/

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