Hello. I have problem with Tobii Eye Tracker 4C. I plugged it into the USB 3.0 port on usb controller that is recommended by you (Inateck KTU3FR-4P) and it simply doesn’t work at all. I tried to plug it by extension cord and without it – nothing work. Windows says that default eyechip driver cannot be installed for some reason, and Tobii installer app do not detect my Tobii Eye Tracker 4C. It just says “but first, please connect the eye tracker” but I have it connected to the right USB 3.0 port.
Others things like flash drivers, game conntrollers, midi controllers work perfect, without any problem.
ASUS SABERTOOTH 990FX
XFX Radeon RX 480 8Gb
Patriot Sector5 VIPER II DDR3 4x4GB Inateck KTU3FR-4P USB Controller
Windows 7 SP 1 All drivers are up to date.
Other USB devices works well (I have tested all of USB ports that my PC have) Only eye tracker doesn’t work. No matter what port I use. Tobii does not work on all of them.
The Inateck KTU3FR-4P controller I’ve bought specially for the Tobii eye tracker. I have USB 3.0 ports on my motherboard, but it’s a ASMEDIA USB ports, which are known to not work properly with Tobii, as written on this page: