Emmanuel Vrebos

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  • #5035
    Emmanuel Vrebos
    Participant

    Thank you Grant.

    Hopefully, in my case, the problem was not caused by Windows and I am happy I didn’t have to reinstall it !

    Again, all the requirements are fulfilled.

    After removal of all the Sentry Installation (that came from the Steelseries landingspage) and reinstall of the Tobii drivers instead (coming from the Tobii’s EyesX landingspage), I could finally access the Windows Hello option in the Control Panel.

    Maybe could you investigate on the equivalency of both drivers.

    #4960
    Emmanuel Vrebos
    Participant

    Hello everyone !

    I just got my eyetracker but not fully satisfied because I’ve got the same problem as Theo: no “Windows Hello” available …

    but it seems that I am up to date with windows 10 : V.1511, build 10586.164 ( as it is automatically daily updated )

    _ I have also the latest version of EyesX drivers :
    Eye Tracker Model : SteelSeries Sentry
    Tobii EyeX Controller Core version: 2.0.9
    Firmware version: 2.0.2-33638
    Tobii EyeX Controller Driver version: 2.0.4
    Tobii Service version: 1.8.20.6012
    Tobii EyeX Engine version: 1.8.20.6012
    Tobii EyeX Config version: 3.2.6.347
    Tobii EyeX Interaction version: 2.0.3.2260

    > Can you help me please ?

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