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Perhaps get the latest drivers from – http://developer.tobii.com/downloads/, uninstall all previous installation and reinstall again.. Sorry, it sounds naive, or you can wait for Tobii guys to fix their driver
I did not change individual registry entry but mine one is also HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Tobii\EyeXConfig\EyeTrackers\tet-tcp://127.0.0.1
Please check the permission level
Hi Sunu
After the tracker is disconnected, please check if the Tobii Service is still running or not ?
-Pradipta
Hi, I explained the solution in the following post http://developer.tobii.com/community/forums/topic/updated-to-windows-10-having-trouble-setting-up-eyex-device/#post-3786
Hi Salvatore
Go to regedit
Select Tobii from WOW6432
Right Click and select Export
Save it somewhere and open it with Notepad
Replace the word WOW6432/ by /
Save the file
Go to regedit
Import the file
-Hope that helps
I did the following
1. Edited the registry and moved Tobii from WOW6432 to under Software in HKEY_Local_Machine/Software
2. Edited the permission of Tobii and gave Full Control to local user
3. Restarted Tobii Service from Service Manager
Now it is working fine again.
http://www-edc.eng.cam.ac.uk/~pb400/Tobii.zip
Please let me know if you get it, Thanks
Hi Konstantin
I can not open the EyeX Software. In fact the Tobii service is crashing, when I restarted it from Service Manager, it is generating the above error message.
-Regards, Pradipta
Yes, I installed that but after installation it shows an error message saying ‘Can not find required system info’ and fails to start the EyeX settings
