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09/08/2019 at 16:35 #11859

Keymaster
Hi @amazonasmann and thanks for your query. From your question, it sounds like you are working with Tobii Pro Lab? This software is part of the Tobii Pro business department whilst this forum is intended for support with the Tobii Tech Consumer level eye trackers (4C, Eyex, etc) and their associated SDK’s.
Please get in touch with Tobii Pro Support team directly @ http://www.tobiipro.com/contact/contact-support/ for an answer to your query.
Apologies for the inconvenience and thanks for your understanding.