Home › Forums › Eye Tracking Devices › Windows 10 won't turn screen off and sleep › Reply To: Windows 10 won't turn screen off and sleep
01/11/2019 at 10:31 #12229
Hi @ryanburnsred, thanks for the extra information. This is indeed rather bizarre behaviour..
We have created a bug report describing your issue that ideally we can identify what may be the source of the problem.
In the meantime, I discovered a thread that may allow us dig deeper
If you could also reply with a detailed listing of your exact windows version, hardware installed, etc.. that would be great.. the more detail the better!
Thanks for your patience, hopefully we can resolve this for you soon.