Home Forums Eye Tracking Devices Moved: "Could not connect to eye tracker" Reply To: Moved: "Could not connect to eye tracker"

Mattias [Tobii]

Hi Dennis,

We have seen some issues for AMD processors that we think are related to a not up to date libusb library that we are using. This could very well be what you see. We have a fix coming up in a coming release, however this is still some time away before it is rolled out. Please contact our support and they can guide you and give you something that hopefully will help sort out your problem.