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Hi @connork1999, sorry to hear about your issues. Could you kindly clarify exactly which SDK you are working with in conjunction with the VIVE Pro Eye please?
In any event, it sounds like the VIVE software has not been correctly installed.
We produced a getting started guide for the Unity XR SDK @ https://vr.tobii.com/sdk/develop/ue4/getting-started/
which requires that the steps @ https://www.vive.com/uk/setup/vive/ have been completed.
Please go through these steps and let us know how you get on. Best Wishes.