Home Forums Eye Tracking Devices Moved: "Could not connect to eye tracker" Reply To: Moved: "Could not connect to eye tracker"


Hi there,
sry for the late reply, but July is a tricky month in Sweden.

However, I actually can’t post any link here in the forum, as they would only be temporarily anyways, ad then I’d need to repost once or twice a week..

So instead, I’d ask you to contact our support directly: http://developer.tobii.com/support/

However, it’s quite essential that you send us your log files as well!!
C:\ProgramData\Tobii – > InstallationGuide, Tobii.Configuration,
C:\ProgramData\Tobii\Tobii Interaction -> latest ServerLog
C:\ProgramData\TetServer -> serviceLog.0