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14/05/2020 at 17:45 #14261
Hi @curioussurfer, sorry to hear about your issues. As you are using a device that has been purchased from Tobii Pro business department,
Please get in touch with Tobii Pro Support team directly @ http://www.tobiipro.com/contact/contact-support/ for an
answer to your query.
Apologies for the inconvenience and thanks for your understanding. Best wishes.