Home Forums Eye Tracking Devices Installer – "We're sorry: An error occured installing Tobii…" Reply To: Installer – "We're sorry: An error occured installing Tobii…"

#1543
Robert [Tobii]
Participant

Hi Hui-Shyong,

Sorry to hear about your installation problems. To understand why the installation fails, please take a look at the InstallationGuide.log from the c:/programdata/Tobii folder. It might also help to unpack the .exe file and install the .msi files manually.