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Hi, I ran into the same ASMedia issue and found that it is probably the one discussed here:


There is also a possible workaround mentioned there. The workaround fixes the issue for me, so for others to try I uploaded a libusb with this workaround to github. If you like to try it, you can download the DLL from here:


Just replace the dll in your Tobii\Tobii EyeX Controller\ directory with this dll. You may have to restart Tobii or your computer.