Home Forums Eye Tracking Devices Cannot connect to eyetracker Reply To: Cannot connect to eyetracker

#1725
Damian Lohmann
Participant

Really strange… it has worked till yesterday and now it is out of order again: “No eye tracker connected” – Don’t know what happened.

Tried to plug out/in the usb cable, but the only thing it does is one short blink.

Any ideas guys?

Here is my servicelog:
UT] Could not obtain parental information at 2014-9-19 12:55:41
[UT] Could not get information for root hub. Assuming USB3 at 2014-9-19 12:55:41
[UT] upgrading EyeX Controller… at 2014-9-19 12:55:41
[UT] Device has latest fw. at 2014-9-19 12:55:42
[CT] status updated to: 0 at 2014-9-19 12:55:42
[CT] status updated to: 0 at 2014-9-19 12:55:42
[WD] create thread ok at 2014-9-19 12:55:42
[WD] thread started at 2014-9-19 12:55:42
[UT] thread exited at 2014-9-19 12:55:42
[WD] EyeX Core started at 2014-9-19 12:55:42
[WD] EyeX Core exited. at 2014-9-19 15:24:7
[WD] stopping thread at 2014-9-19 15:24:7
[WD] Terminating thread. at 2014-9-19 15:24:9
[WD] EyeX Core already terminated at 2014-9-19 15:24:11
[WD] Thread exiting now. at 2014-9-19 15:24:11
[WD] stopping thread ok at 2014-9-19 15:24:11
[CT] thread created at 2014-9-23 9:3:44
EyeX Controller is not connected at 2014-9-23 9:3:44
[CT] thread created at 2014-9-24 9:10:58
EyeX Controller is not connected at 2014-9-24 9:10:58
[CT] thread created at 2014-9-24 9:38:55
EyeX Controller is not connected at 2014-9-24 9:38:55

Kind regards
Damian