Home › Forums › Eye Tracking Devices › [Tobii Eye Tracker 5] Off-center tracking for 30″ 21:9 curved monitor › Reply To: [Tobii Eye Tracker 5] Off-center tracking for 30″ 21:9 curved monitor
24/08/2020 at 15:47 #18665
Hi @alexzc, sorry to hear about your issues. How have you mounted that tracker? Perhaps you could send us photos? You may have noticed that we have included with Eye Tracker 5 a special adapter for the mounting bracket that should help with curved screens.
I assume you already reran the recalibration routine and the ‘improve calibration’ tool within the Tobii Interaction Software?