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14/09/2020 at 10:56 #18807
Grant [Tobii]
Keymaster
Hi @aleksandrtumanyan, sorry to hear about your issues. Issues related to the error code 0xC0000005 typically refer to corrupt system files (or faulty RAM)
Firstly, you can try redownloading the stream engine components and if that doesn’t work, try running the Windows System File Checker (SFC) tool via the Command Prompt:
sfc /scannow
Might also be worth running a RAM test tool to check for any potential memory problems. Please go through this and let us know how you get on. Best Wishes.