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08/03/2021 at 10:56 #20006
Hi @fle, thanks for the clarification. As you are using the Tobii Pro SDK, you are entitled to premium support for this product which is offered by the dedicated support team at Tobii Pro.
You can raise a ticket with them @ http://www.tobiipro.com/contact/contact-support/ and a representative will respond to your queries directly.