Hi
Unfortunately I have the same problem with the Tobii EyeX Controller like Carl 🙁
The controller arrived yesterday and I followed all the steps mentioned in the user guide but it gets stuck while “Initializing”.
All my drivers are up to date and I have no more ideas what I can try next.
(My hardware meets all requirements for the controller)
Is there anything I can do to make it run? Or should I send it back?