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13/03/2021 at 03:39 #20051
Simon
Participant
Hello.
Is it standard practice for Tobii to ignore developers who follow the correct procedure to request a Research upgrade key in accordance with the licence for the Tobii Pro SDK?
Is poor customer service or anti competitive conduct a warning sign to developers to go elsewhere?
I have been waiting over a month after following exact procedure and honestly am disgraced by the lack of customer service.