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Grant [Tobii]

Hi @dragonus, sorry to hear about your troubles. Can you confirm if you have already tried uninstalling and reinstalling the Tobii Core Software? It may be worth trying using an uninstaller tool such as Revo Uninstaller.

If the issues persits, could kindly raise a ticket for with Tobii Tech directly @ https://help.tobii.com/hc/en-us/requests/new and they may request to arrange a remote session with your system to inspect the relevant files.