Home Forums Eye Tracking Devices Troubleshooter for Tobii 4C crashes Reply To: Troubleshooter for Tobii 4C crashes

#20201
Hongbin Zou
Participant

No, reinstalling the Tobii Core Software cannot help. The root cause of the crash is because the SSL certificate of your website has been outdated, which causes a TLS exception.
I think one of the problematic websites is
https:!!api.contentportal.tobii.com/v1 (I can’t post links here, so you should change !! to // accordingly.)
Check it yourself.