Home › Forums › Eye Tracking Devices › Troubleshooter for Tobii 4C crashes › Reply To: Troubleshooter for Tobii 4C crashes
26/04/2021 at 16:48 #20201
No, reinstalling the Tobii Core Software cannot help. The root cause of the crash is because the SSL certificate of your website has been outdated, which causes a TLS exception.
I think one of the problematic websites is
https:!!api.contentportal.tobii.com/v1 (I can’t post links here, so you should change !! to // accordingly.)
Check it yourself.