Home Forums Eye Tracking Devices Tobii4C stops working when the lid of my laptop is closed Reply To: Tobii4C stops working when the lid of my laptop is closed

#20430
Grant [Tobii]
Keymaster

Hi @marcodenardi, thanks for the reply. This is very strange behaviour that I have been unable to replicate.

Can you try running these command on the shell and see if the eye tracker starts working after shutting the lid:

net stop "Tobii Service"
net start "Tobii Service"

This should restart the Tobii SW thus avoid the need to reinstall as a workaround. Let me know how it goes. Best Wishes.