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10/11/2021 at 13:09 #21297
Grant [Tobii]
Keymaster
Hi @jrgordon, and thanks for the extra info. The first thing I would like you to try is to avoid using the XR SDK entirely and just follow the standard procedure for extracting eye tracking data via the Sranipal SDK and let’s see if the issue persists. This should allow us to identify more clearly where the issue lies. Thanks for your patience whilst we try to resolve the problem, best wishes.