Thanks for picking up!
I’m using VirtualBox because you guys haven’t supplied software for OSX, so I’m having to use a Windows VM — if I ever get it running, my next step will be to bridge the data back to OSX.
I specified the system I’m using in the original post.
The link you gave me appears to only be suitable for Windows 8.
I don’t know how to go about looking for a USB controller driver or a PCIe driver.
I will send support an email.
π