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Henrik [Tobii]

Take a look at error at the bottom of the log file, “%PROGRAMDATA%\Tobii\Tobii InfiniteScreen\Logs\InfiniteScreen-<date>.txt”, and copy/paste it here (just the last entry NOT the entire file).

(If you can see “AcquireDeviceNumber()” anywhere in the last entry then you can try following the steps described here: