Home Forums Eye Tracking Devices [Solved] Windows Hello not available Reply To: [Solved] Windows Hello not available

Grant [Tobii]

Hi Emmanuel,

As you probably noticed, the issue lies with Windows not with Tobii..

The problems seems to be rather common with a number of users reporting similar problems which apparently due to upgrading to Windows 10 from 8.1 or earlier.

As the previous user suggested, you may have to reinstall Windows 10 from fresh to obtain the functionality.