Home › Forums › Eye Tracking Devices › Tobii REX first impressions (bugs included) › Reply To: Tobii REX first impressions (bugs included)
24/05/2016 at 10:59 #5231

Participant
I have just installed EyeX. When the application tries to launch, I am greeted with the following message:
“Tobii EyeX Engine crashed with the folowing exception: Could not collect system information: Not found.”
Before launching eyeX, I made sure that the device was connected to my computer. I disconnected and connected it again before my second attempt but this did not work either.
Does this thing actually work? Why is the installation process so complicated and flimsy? Is this work in progress or an actual product I can use? Very frustrating indeed…