Home Forums Software Development [Solved] Solution to EyeX unable to set-up (generic monitor issue) Reply To: [Solved] Solution to EyeX unable to set-up (generic monitor issue)

#5246
RGaribay
Participant

It seems there is a time-frame for editing posts, so I’ll include a slight change here:

“In Windows Manager Select the corresponding monitor”
“In Windows’ Device Manager select the corresponding monitor”

Also, I want to point out something Emelie, who answered my support request, made me realize:
This issue only occurs when a remote TeamViewer connection, at any point in the past, requested to “show a black screen locally” and accepted the installation of the driver necessary for that functionality. This means that although the usage of TeamViewer might not be a rare scenario, this issue should not be as common.

Again, from Emelie; uninstalling/reinstalling TeamViewer is an easy solution for the non-tech-savvy.