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Hello @Grant,

I tried to upgrade the firmware on the REX but unfortunately with no result.
I still get the same infinite initialization status:

According what you said me I pressed Settings – About – Check for updates but no new updates were found:

As you can see in the above image eye tracker model, serial number etc. are not yet recognized.

Thank you in advance,

Polykarpos Karamaoynas
Institute of Computer Science
Foundation for Research and Technology