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23/01/2017 at 22:25 #6265
Grant [Tobii]
Keymaster
Hi @sidneymelo, The first thing I would suggest is to check for any running Antivirus or Firewall software on your system that may be running on your system and interfering with the connection. Also, could you kindly include the hardware specifications for your computer system? Do you have a secondary computer to test against our of curiosity?