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09/02/2017 at 10:57 #6315
Ovidiu C [Tobii]
Participant
Hi Arthur,
I would like you ask you a couple of questions to be able to get some clarity on what the problem was:
What are the manipulations that you performed to get this fixed?
Have you tried with a new cable as well and got the same problems?
Was an USB Hub used or was the tracker directly connected to an USB 3.0 port?
Thank you!