Home Forums Eye Tracking Devices [Solved] 4C core software fails at 50% Reply To: [Solved] 4C core software fails at 50%

joerg baier

Hi Grant,
It was the installation of the software that failed. After examining the install log file, I figured out that it was the Visual C++ 2015 redistributable that was missing. I installed it manually and the next Tobii software installation was successful. I don’t know why the installation did not automatically install the required redistributables. Thanks.