Hello,
So… I completely uninstalled the Tobii software using Windows10 [Programs and Features] dialog.
Completely deleted the /Program Files (x86)/Tobii folder from my PC
Unplugged the Eye Tracker HW
Rebooted my PC
Connected the Eye Tracker HW
Installed ‘Tobii_Eye_Tracking_Core_v2.9.0.6265_x86.exe’
The desktop app then said “Updating firmware…”
And a few seconds later it finally said “Connecting…”
And it now seems to work
So, it seems upgrading to the latest SDK over an existing install got a little bit confused.
Anyways, I back up and running after a few hours of downtime
Regards
Steve