Home › Forums › Software Development › tobiieyex stop working just several seconds after i starting calibration › Reply To: tobiieyex stop working just several seconds after i starting calibration
Hi @scf0628, sorry to hear about your issues. A couple of things you can try for this troublesome laptop.
1) Check any firewall and/or antivirus settings on your systems and disable as necessary
2) Ensure you have the latest version of the USB chipset drivers (both SW and BIOS) for your system
3) Check the power saving is not enabled in Windows device manager for the USB ports
Unfortunately, older laptops can sometimes be problematic with respect to power requirements, but please go through these suggestions first and get back to us.