Home Forums Eye Tracking Devices Eye tracker 4c Disconnecting after a few minutes. Reply To: Eye tracker 4c Disconnecting after a few minutes.

#7963
Grant [Tobii]
Keymaster

Hi @bookergrimm, sorry to hear that the problems persist.. would be good to know the specs of your hardware especially motherboard, USB Chipset, etc…

It’s a long shot, but perhaps try without the extension cable just to test. Did you try other USB Ports? Which other devices do you have connected?