I have the same problem.
What I did since:
1) Trying a clean install with the tutorial through the website with no luck (stopps every time at 94%)
2) Trying to stop avast while installing with no luck
3) Trying the windows configurability mode with win7, which at least got me a decent failure report, but that doesn’t help at all (and it doesn’t even start to install, but tells me about the framework issue further down)
This is the log:
[2594:0B24][2018-03-20T09:43:06]i001: Burn v3.10.2.2516, Windows v6.1 (Build 7600: Service Pack 0), path: C:\Users\lafru\AppData\Local\Temp\{2FD62A5E-1702-4A5F-86BE-B6D45C72004F}\.cr\Tobii_Eye_Tracking_Core_v2.13.0.7241_x86.exe
[2594:0B24][2018-03-20T09:43:06]i000: Initializing string variable 'PRODUCTTITLE' to value 'Tobii Eye Tracking'
[2594:0B24][2018-03-20T09:43:06]i000: Initializing string variable 'EULA_FLAG_PATH' to value 'SOFTWARE\Tobii\License'
[2594:0B24][2018-03-20T09:43:06]i000: Initializing string variable 'EULA_ACCEPTED_VALUE' to value 'AcknowledgedEulaVersion'
[2594:0B24][2018-03-20T09:43:06]i000: Initializing string variable 'EULA_INSTALLED_VALUE' to value 'InstalledEulaVersion'
[2594:0B24][2018-03-20T09:43:06]i000: Initializing string variable 'INSTALLING_EULA_VERSION' to value '2.0.0.0'
[2594:0B24][2018-03-20T09:43:06]i000: Initializing numeric variable 'APPLICATIONONLY' to value '0'
[2594:0B24][2018-03-20T09:43:06]i000: Initializing numeric variable 'DRIVERONLY' to value '0'
[2594:0B24][2018-03-20T09:43:06]i000: Initializing numeric variable 'NOSTART' to value '0'
[2594:0B24][2018-03-20T09:43:06]i000: Initializing string variable 'ON_INSTALL_COMPLETE' to value '{CONFIG}'
[2594:0B24][2018-03-20T09:43:06]i000: Initializing numeric variable 'FACTORY' to value '1'
[2594:0B24][2018-03-20T09:43:06]i009: Command Line: '-burn.clean.room=C:\Users\lafru\Downloads\Tobii_Eye_Tracking_Core_v2.13.0.7241_x86.exe'
[2594:0B24][2018-03-20T09:43:06]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\lafru\Downloads\Tobii_Eye_Tracking_Core_v2.13.0.7241_x86.exe'
[2594:0B24][2018-03-20T09:43:06]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\lafru\Downloads\'
[2594:0B24][2018-03-20T09:43:06]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\lafru\AppData\Local\Temp\Tobii_Eye_Tracking_20180320094306.log'
[2594:0B24][2018-03-20T09:43:06]i000: Setting string variable 'WixBundleName' to value 'Tobii Eye Tracking'
[2594:0B24][2018-03-20T09:43:06]i000: Setting string variable 'WixBundleManufacturer' to value 'Tobii AB'
[2594:0B24][2018-03-20T09:43:06]e000: Error 0x81f403e8: The Burn engine cannot run with an MBA under the .NET 4 CLR on Windows 7 RTM with .NET 4.5.2 (or greater) installed.
[2594:0B24][2018-03-20T09:43:06]i000: Loading prerequisite bootstrapper application because managed host could not be loaded, error: 0x81f403e8.
[2594:34D8][2018-03-20T09:43:06]i000: Setting numeric variable 'WixStdBALanguageId' to value 1031
[2594:34D8][2018-03-20T09:43:06]i000: Setting version variable 'WixBundleFileVersion' to value '2.13.0.7241'The problem is windows framework. I use windows10, which got updated from win8.1.
1) I tried to install a new version, but it claimed to be already installed
2) I checked off and on the framework while restarting the PC in between
3) I tried to check (that’s the funny part) both frameworks: The old one 3, including 2, and a second one. But when loading, windows told me, that it needs to restart to reset the settings
Soooo…anyone have an idea how I get framework to work? Or at least recognize the eyetracker that it is there? I already tried the troubleshooter/repairtool by windows, but it didn’t find anything.
Please, help. Otherwise I need to return the product…and where would be the fun in it.