Home Forums Software Development Tobii 4C IR lights don't turn off Reply To: Tobii 4C IR lights don't turn off

Grant [Tobii]

Hi @f3head, thanks for your report…indeed quite puzzling and good to know that you found a workaround. I have not been able to reproduce the issue. Might be useful to know exactly the model of the USB Hub, it seems to be overpowering the unit possibly.
At any rate, it seems like your extension cable solution is holding for now, so please bear with us whilst I try to find a software solution we can integrate into a forthcoming release. Thanks.