Home Forums Eye Tracking Devices USB connection lost at calibration (Split: "Could not connect to eye tracker") Reply To: USB connection lost at calibration (Split: "Could not connect to eye tracker")

#809
Andreas
Participant

After some attempts on my first Computer using win7 (no Connection to device) i tried on my 2nd Computer – using win7 the eyex was not recognized, using win8.1 on same Computer i was able to start the calibration, but when following the dot the Connection lost.
Seems that there has to be a super power USB3.0 supply – 2 Computers and None suits the eyex requierements???

Hope it’s not a Hardware Problem….