I’ve been having the same problem lately in FC5 after an hour or two or sometimes three. Usually it makes the whole system to freeze and I have to do a hard reset. But the disconnect sound from windows always plays just before it happens and the eyetracker go dark.
Sometimes the eyetracker just disconnect and I can pull out the USB cable and put it back in and the tracker starts and connect again.
After I do this the problem occurs again after 15 minutes to 1h.
When this happens the eyetracker feels kinda hot.
Asus Crosshair VI hero
G.skill trident DDR4 3000Mhz 15CL.
No USB extension.
Bios and all drivers updated.