Home Forums Eye Tracking Devices 4C stuck in "Updating Firmware" Reply To: 4C stuck in "Updating Firmware"

Doug Livingstone


I eventually stopped the Tobii Eye Tracking application and rebooted the system. Checked for Tobii updates, downloaded and updated to version 2.13.3. All seemed to operate well except I would lose connection to eye-tracker every few minutes. I reset all settings to default and turned off the Tobii Eye Tracking Beta features and it is more stable and has been running for 30 mins now.