I have a similar problem.
my computer’s mainboard is a gigabyte z68mx-ud2h.
but it doesn’t recognize eyex device.
recognized by unknown device.
i also have installed driver.
i try to connect another usb 3.0 port. my com does not recognize
after all I connect lenovo t530 laptop. it recognize very well
how can i solve this problem. i want to use eyex on my desktop.