Reply To: Sample code not working on Alienware 15 R3 (with tobii aware IR camera)

[Vincenzo Lauretta]

It’s working in games.

Anyway, apparently a user profile have to be created (with calibration) on the Tobii software before the SDK starts working.
I just found it out when looking for the collect diagnostic feature.

I didn’t create a user profile before, because in-game the tracker just works without profile (tested with Life is Strange Before the storm). It seems to be required for using Core SDK.

Thank you