Home Forums Feature Requests feat 32:9 (Samsung Odyssey G9) support please!

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  • #19046
    Vincent Tuminello
    Participant

    I’ve heard about this technology for a while now and was thinking how awesome it would be paired with a super-ultrawide. Imagine my dismay when I learned that there is no support beyond 27″ 16:9 and 30″ 21:9.

    What is the technical reason for this?

    Please make a product that works with larger aspect ratio displays!

    #19053
    Grant [Tobii]
    Keymaster

    Hi @vulcan78, thanks for your feedback. ..we are constantly working to improve our eye-trackers to support ever larger screens however this requires a unique approach to ensure our high-quality accuracy is maintained. Whilst you *can* mount the tracker on a larger monitor, the accuracy outside of the recommended 27″ limit will be compromised, so it will depend on your needs how well this workaround suits you. For now, our official recommendation remains at 27″ until future models will be produced that retain the same quality and customer experience of our currently models. Best Wishes.

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