- 30/11/2021 at 13:15 #21375HenadziParticipant
Not much long ago started working on Tobii Eye Tracker 5 and got stuck on an error “Tobii is not connected. Cant run calibration”. All I did is create empty unity project and add a calibration sample.
The problem is that the eye tracker works for other samples and executes properly on a notebook in edit mode and build but not on Microsoft Surface Pro 8. Feels like it cant start.
Do you have any suggestions or advice for where to look to fix this problem?
Tobii 4.1.008/12/2021 at 13:50 #21407
Hi @lighter, from what I could discover online, you may have issues running Unity scenes (in general) on the Microsoft Surface Pro 8
So the issue appears not be related to the Tobii Software or Hardware.. perhaps you can try a customised build for the MSP8 ?08/12/2021 at 17:52 #21409HenadziParticipant
Yeah, I think it’s Windows 11 problem.
Is w11 properly supported?09/12/2021 at 16:20 #21414
Hi @lighter, no Windows 11 is not (yet) officially supported but we are working on resolving this soon.17/02/2022 at 10:00 #21684Utkarsh GautamParticipant
I am getting a dllNotFoundException: Tobii.EyeX.Client.dll when I try to run the Calibration sample from Unity SDK.
I have placed the above dll in the Assets folder in my unity project.
Unity 2020.3.28f118/02/2022 at 14:51 #21691
- You must be logged in to reply to this topic.