Home › Forums › Feature Requests › Eyetracker 5: Why it requires windows 10 ?
Tagged: IS5 Windows10
- This topic has 3 replies, 2 voices, and was last updated 2 years, 10 months ago by
Grant [Tobii].
- AuthorPosts
- 14/07/2020 at 14:07 #18414
Jordi Espada
ParticipantHi Tobii team,
Hi Tobii team,
I’ve bought an Eyetracker 5 and my surprise is that you have changed completely the software from Tobii Core to Tobii Experience only available on Windows 10 (but also not available on Windows 10S). Is there any path or trick to run a Tobii Eyetracker 5 on Windows 7 ? I think it should, there’re are a lot of users still usign windows 7 furthermore windows 10 sometimes mess it up their software on their updates.
This is just an opinion.
15/07/2020 at 10:55 #18426Grant [Tobii]
KeymasterHi @jespa007, thanks for your query. I am afraid that that are numerous software components that are provided in Windows 10 that have not been ported to Windows 7 by Microsoft that our eye tracker relies upon. Accordingly, we cannot provide any official means of operating the tracker under Windows 7. Apologies for any inconvenience.
15/07/2020 at 18:17 #18436Jordi Espada
ParticipantThanks @Grant[Tobii],
It would be great if there’s some solution on this issue in the future. Meanwhile we’ll have to use Windows 10.
Have a good day
16/07/2020 at 11:34 #18438Grant [Tobii]
KeymasterOkay, thanks for your understanding and best wishes.
- AuthorPosts
- You must be logged in to reply to this topic.