Home Forums Eye Tracking Devices eyex just not working.

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    Jeong Ung, Ryu

    It was perfectly work before 3month ago.

    but now just app can’t open any pannel on my new windows10.

    my eyex pluged in usb 3.0. but no red light at eyes. and core app just not open. it always say just talking about help on this webpage.

    what can i do?

    usb 3.0 driver lastest version. its INTEL controler.
    and it was working with eyex.

    just give me privious version core app. I think lastest core app is not working with win10.

    Grant [Tobii]

    Hi @awepooh, sorry to hear about your troubles. I have PM’ed you to arrange to send an older version of the Software to see if this helps your issue. Thanks for your patience whilst we try to resolve your issue.

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