Tagged: eye tracker 4c python
- 02/12/2019 at 22:13 #12391
I followed the tutorial as described in http://developer.tobiipro.com/index.html but no data is shown only the device address, could anyone use sdk?03/12/2019 at 13:49 #12394
In order to use the Pro SDK in conjunction with the Tobii Tech consumer level of eye trackers (4C, EyeX) this requires the purchase of a special analytical licence to do so. If you are interested in this, please PM me and I will put you in touch with the correct salesperson.
However, if you do indeed already own a Tobii Pro device and are experiencing difficulties in getting started with the Pro SDK, then please contact Tobii Pro Support department directly @ http://www.tobiipro.com/contact/contact-support/ and the team there should be able to help you.05/12/2019 at 15:59 #12412
Hi @Grant i had the same issue when i was trying the example code from sdkpro for my master thesis. My supervisor said me she ordered the new license recently but maybe take sometime. I thought to get the basic gaze data should work, but no data shown as output. Could you pls give some advice? Thx05/12/2019 at 16:06 #12413
Hi @agnes-hsq, what kind of eye tracker do you have? If it’s a 4C, you will need a special unlock file to use this with the Pro SDK which should be supplied with the new licence. Thereafter, the device should work as expected.05/12/2019 at 16:11 #12414
thanks for the quick reply! yes i used 4C. How long does it take to get the new license?05/12/2019 at 16:37 #12417
It should not take long, please liaise with your supervisor to reach out to your sales contact. Hopefully, a friendly reminder should be enough to get you started promptly 🙂05/12/2019 at 16:40 #12418
thx again. But I was wondering that To get the basic x,y position of the gaze date also requires the license? Many thanks05/12/2019 at 16:47 #12419
Yes indeed, to receive any kind of gaze data you need the unlock file 🙂
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