Home Forums Software Development dev get data from tobii eye tracker 4c in python

This topic contains 7 replies, has 3 voices, and was last updated by  Grant [Tobii] 25 seconds ago.

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  • #12391

    michael marlon
    Participant

    Hi!
    I followed the tutorial as described in http://developer.tobiipro.com/index.html but no data is shown only the device address, could anyone use sdk?

    #12394

    Grant [Tobii]
    Moderator

    Hi @mmarlon96 thanks for your query. Please be aware that the Tobii Pro SDK is designed to operate only with the Tobii Pro range of eye trackers https://www.tobiipro.com/product-listing/

    In order to use the Pro SDK in conjunction with the Tobii Tech consumer level of eye trackers (4C, EyeX) this requires the purchase of a special analytical licence to do so. If you are interested in this, please PM me and I will put you in touch with the correct salesperson.

    However, if you do indeed already own a Tobii Pro device and are experiencing difficulties in getting started with the Pro SDK, then please contact Tobii Pro Support department directly @ http://www.tobiipro.com/contact/contact-support/ and the team there should be able to help you.

    #12412

    Agnes
    Participant

    Hi @Grant i had the same issue when i was trying the example code from sdkpro for my master thesis. My supervisor said me she ordered the new license recently but maybe take sometime. I thought to get the basic gaze data should work, but no data shown as output. Could you pls give some advice? Thx

    #12413

    Grant [Tobii]
    Moderator

    Hi @agnes-hsq, what kind of eye tracker do you have? If it’s a 4C, you will need a special unlock file to use this with the Pro SDK which should be supplied with the new licence. Thereafter, the device should work as expected.

    #12414

    Agnes
    Participant

    thanks for the quick reply! yes i used 4C. How long does it take to get the new license?

    #12417

    Grant [Tobii]
    Moderator

    It should not take long, please liaise with your supervisor to reach out to your sales contact. Hopefully, a friendly reminder should be enough to get you started promptly 🙂

    #12418

    Agnes
    Participant

    thx again. But I was wondering that To get the basic x,y position of the gaze date also requires the license? Many thanks

    #12419

    Grant [Tobii]
    Moderator

    Yes indeed, to receive any kind of gaze data you need the unlock file 🙂

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