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  • #22960
    Ao
    Participant

    I download the sdk and just get a few python files how can I set tobii sdk as others in my environment and why i get a ImportError: DLL load failed when i try to using it.

    #22961
    Jonas Högström
    Participant

    It would help if you could provide some more details:
    * Exactly which sdk have you downloaded? Tobii provides several SDKs for different products.
    * What version number of the SDK did you download=
    * What operating system are you using?
    * What eye tracker are you using?
    * If you are using Python, what python version are you using?
    * If you are not using Python, what development environment/programming language do you use?

    #22962
    Ao
    Participant

    I download the sdk for python windows. The version is 1.10.2.2 and I use a windows 11 system laptop and a eye tracker 5.
    I found someone said python 3.7or later cant use this sdk so i choose the 3.6.13

    #22970
    Grant [Tobii]
    Keymaster

    Hi, The Python Bindings of the Tobii Pro SDK are only for Tobii Pro Eye Trackers.

    If you wish to develop an application using the Tobii Eye Tracker 5, you need to make a request for the Stream Engine API @ https://developer.tobii.com/software-downloads/

    #23033
    Ao
    Participant

    Hi,After obtaining the help of Grant, I submitted the application on the same day, but I didn’t get any response. i am in a hurry to get this sdk, so could someone please contact me to help me rush it

    #23035
    Ao
    Participant

    Pls,I’m really anxious to use this sdk

    #23036
    Grant [Tobii]
    Keymaster

    Hi Ao, could you please send me a PM with the email address you used to register for the Stream Engine API and I will enquire on your behalf.

    #23049
    Ao
    Participant

    pls my supervisor and I send email to stream but they still not reply

    #23053
    Larry page
    Participant
    #23055
    Ao
    Participant

    Hello my email is [email protected] and my supervisor email is [email protected]
    We both apply the sdk but no one reply

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