Home Forums Software Development dev No calibration and gaze data using Matlab

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  • #18782
    Omar
    Participant

    Hi,
    I have got Tobii 4c with its desktop software and everything is working.
    However, when I wanted to use SDK Matlab, I have this message:

    Message: Gaze Data Subscription: Insufficient License
    Eye Tracker Address: tobii-ttp://IS404-100108712602
    Eye Tracker Serial Number: IS404-100108712602
    Error: TOBII_PRO_STATUS_SE_INSUFFICIENT_LICENSE
    Message: Failed to subscribe to gaze data.

    Thanks in advance

    #18786
    Grant [Tobii]
    Keymaster

    Hi @anaomar and thanks for your query. In order to use the Tobii 4C in conjunction with the Tobii Pro SDK, you are required to purchase a special
    analytical use licence and a special unlock file.

    You can read more about this @ https://developer.tobii.com/license-agreement/

    To request a quote please get in touch with the Tobii licencing team @ https://developer.tobii.com/license-agreement/contact/

    Please do let us know if we can provide any further information. Best Wishes.

    #18790
    Omar
    Participant

    Thanks for your reply, I have asked for a quote.

    #18804
    Grant [Tobii]
    Keymaster

    Great! Thanks for your understanding and best wishes for your future projec.

    #18825
    Omar
    Participant

    Hi Keymaster,
    I have sent two inquiries about a quote and I haven’t heard anything back.

    Thanks

    #18827
    Grant [Tobii]
    Keymaster

    Hi Omar, I will send you a PM to forward to the appropriate team. Thanks for your patience thus far.

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