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- This topic has 5 replies, 2 voices, and was last updated 3 years ago by
Grant [Tobii].
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- 10/09/2020 at 10:22 #18782
Omar
ParticipantHi,
I have got Tobii 4c with its desktop software and everything is working.
However, when I wanted to use SDK Matlab, I have this message:Message: Gaze Data Subscription: Insufficient License
Eye Tracker Address: tobii-ttp://IS404-100108712602
Eye Tracker Serial Number: IS404-100108712602
Error: TOBII_PRO_STATUS_SE_INSUFFICIENT_LICENSE
Message: Failed to subscribe to gaze data.Thanks in advance
10/09/2020 at 15:56 #18786Grant [Tobii]
KeymasterHi @anaomar and thanks for your query. In order to use the Tobii 4C in conjunction with the Tobii Pro SDK, you are required to purchase a special
analytical use licence and a special unlock file.You can read more about this @ https://developer.tobii.com/license-agreement/
To request a quote please get in touch with the Tobii licencing team @ https://developer.tobii.com/license-agreement/contact/
Please do let us know if we can provide any further information. Best Wishes.
11/09/2020 at 08:15 #18790Omar
ParticipantThanks for your reply, I have asked for a quote.
14/09/2020 at 10:47 #18804Grant [Tobii]
KeymasterGreat! Thanks for your understanding and best wishes for your future projec.
18/09/2020 at 00:16 #18825Omar
ParticipantHi Keymaster,
I have sent two inquiries about a quote and I haven’t heard anything back.Thanks
18/09/2020 at 13:35 #18827Grant [Tobii]
KeymasterHi Omar, I will send you a PM to forward to the appropriate team. Thanks for your patience thus far.
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