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- This topic has 5 replies, 2 voices, and was last updated 2 years, 8 months ago by Grant [Tobii].
- 10/09/2020 at 10:22 #18782
I have got Tobii 4c with its desktop software and everything is working.
However, when I wanted to use SDK Matlab, I have this message:
Message: Gaze Data Subscription: Insufficient License
Eye Tracker Address: tobii-ttp://IS404-100108712602
Eye Tracker Serial Number: IS404-100108712602
Message: Failed to subscribe to gaze data.
Thanks in advance10/09/2020 at 15:56 #18786
Hi @anaomar and thanks for your query. In order to use the Tobii 4C in conjunction with the Tobii Pro SDK, you are required to purchase a special
analytical use licence and a special unlock file.
You can read more about this @ https://developer.tobii.com/license-agreement/
To request a quote please get in touch with the Tobii licencing team @ https://developer.tobii.com/license-agreement/contact/
Please do let us know if we can provide any further information. Best Wishes.11/09/2020 at 08:15 #18790
Thanks for your reply, I have asked for a quote.14/09/2020 at 10:47 #18804
Great! Thanks for your understanding and best wishes for your future projec.18/09/2020 at 00:16 #18825
I have sent two inquiries about a quote and I haven’t heard anything back.
Thanks18/09/2020 at 13:35 #18827
Hi Omar, I will send you a PM to forward to the appropriate team. Thanks for your patience thus far.
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